Another Hold on a Payment Provider

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Why Payment Processors Hold Your Funds

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Non-compliance with regulations: Failure to adhere to regulatory requirements, such as KYC or AML, can lead to service suspension.
Suspicious or fraudulent activities: Detection of suspicious transactions may prompt a temporary halt to investigate potential fraud.
High chargeback rates: Excessive chargebacks can raise concerns and lead to service suspension for risk assessment.
Breach of terms and conditions: Violating the processor's terms and engaging in prohibited activities can result in service suspension.
Inadequate security measures: Data breaches or weak security can lead to temporary service suspension for addressing vulnerabilities.
Unusual transaction patterns: Monitoring for irregularities helps prevent fraud, leading to temporary service suspension for further investigation.
Technical issues or maintenance: Planned interruptions for system maintenance or resolving technical problems can cause temporary service halts.

Our Process

Step 1

Step 2

Step 3

Step 4

Step 5

We re-establish compliance per recommendation with the contacts that we have already worked with on previous cases.

Drafting & sending the notice and letter to Paypal opening an escalated case with them.

Once we open the case on our end, we then walk you through opening a second review on your account by sending you steps and contact information.

After we begin, the first replies come back within 14 days and provide us with next steps, such as reinstatement, additional documents, and next actions.

If they do not comply with us, we will escalate the matters to the CSSF for mediation.

In the worst-case scenario, if the case is not in our favor after our stripe case + CSSF efforts, we will explore litigation against the platform. So once you are fully onboarded and Power of Attorney with our attorney is signed...

Important Criteria That Must Be Accomplished

Open and honest communication!
It was not scammed or sold something that violates the guidelines of the payment provider such as weapons, CBD, etc..
The dispute rate must be MAXIMUM 5%.
All open cases must be closed! If during the processing cases arise, they must be closed again as soon as possible (Therefore, please always check regularly).
In addition, everything should be in delivery or shipped.

Our Reviews

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Frequently Asked Questions

In which countries does your service work?

We can help you worldwide!

Can I use the account again?

Unfortunately, this depends on the policy violation and the respective risk team member.

Which payment providers can we unblock?

The most popular ones such as PayPal, Stripe, Wise, Klarna, Payoneer etc.

What is our success rate?

Usually we get 9 out of 10 accounts unblocked if the most important criteria are accomplished.

How long does the process take?

As long as there is no AUP violations, chargeback 5% that is -55%, and the funds aren't debited-the process takes 7-14 days but can go up to three weeks.

At Haus Media Group, we're committed to helping individuals and businesses recover their lost funds and reinstate their processing capabilities . We also provide alternative payment processing solutions that can help our clients overcome common payment challenges.